BetOnline Casino is a one-stop-shop for online gaming, with everything from video slots to poker and sports betting. With such a wide variety of games, it is important to have a competent and quick customer support system. BetOnline have a number of contact channels, from e-mail through direct telephone contact, in support and query cases with customers. Here we underline the customer care you can expect from this bookmakers customer support and how to use it.
Communication Channels Available at BetOnline Customer Support
BetOnline provides a number of contact channels through both their “help” and “contact us” sections. As most bookmakers customer support, their team is available 24/7 via telephone, with additional support via a number of quick support channels. Their telephone number is toll-free in the United States and Canada (1-888-426-3661) and is advisable when immediate support is needed. International players must use +507-206-3369 which will face international calling charges.
An e-mail service is available which is sub-divided by queries, with a general e-mail ([email protected]). E-mail is recommended for less serious or timely issues, questions or general queries that do not require immediate assistance. Most useful, however, is the Live Chat feature, a 24/7 pop-up box that allows you to chat online with the support team directly. This is particularly useful for immediate queries or account-based issues, particularly from international users (to avoid calling fees). You can access this by logging into your account and choosing “contact us” followed by “Live Chat”. There a member of the online support team can deal with your query immediately.
BetOnline Customer Support – Frequently Asked Questions
You can contanct BetOnline customer support via telephone (US & Canada 1-888-426-3661, International +507-206-3369), e-mail ([email protected]) or Live Chat.
Players within the US and Canada will not be charged via a toll-free number. However, international callers will be charged.
Telephone and e-mail support is available 24 hours a day, 7 days a week. Live Chat is open between 10:00 and 22:00.
Live Chat and telephone will provide the quickest response from the bookmakers customer support.
Click “Live Chat” under the “contact us” section. A pop-up box will appear in the bottom right corner. Simply type your name and account number (if you have one), followed by the nature of your question (deposit, payouts, casino, etc) to enter the support queue.
Yes, but you should use the “Forgot Password” link before contacting the support team.
User Complaints (0)
- check_circle 0 Resolved Complaints
- tag_faces 0€ Returned to users
There is an option for bitcoin depositing and withdrawal which may be a big plus in the future.
The markets mostly focus on American sports and is regulated by a lesser-known authority
The website is very fast and responsive, no lags no nothing
Bookies with no live stream dont get 5 stars
Use The Exclusive Promo Code And Get 100% Welcome Bonus Up To 20€
- check_circle Fantastic New Customer Bonus
- check_circle Wide Range of Betting Options
- check_circle Great Range of Virtual Sports Bets
- check_circle Competitive Odds
CHECK OUR TOP 3 BOOKIES
Bet £10 Get
Welcome Offer 100% Free Bet up to €20
Get up to
Bet $50 and Get $50 in Cash
€100 maximum bonus if you place five €10 single bets and receive a free bet worth €20. A total of 5 times repeatable for max. €100 bonus