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The advantage of being a customer at 188bet is the good customer service available through a variety of communication channels. 188bet’s round the clock customer support team understands customer concerns very well and offers answers to any question. They do not hesitate to help with any problem related to accounts and can brighten your dull day. Today, bookmakers customer support is essential to retain existing customers and get new ones.
Communication Channels Available at 188bet Customer Support
A 24/7 dedicated customer support is available for 188bet customers to resolve concerns and get assistance. Customers communicate conveniently to 188bet through social media platforms, live chat option, telephone lines, and email address. The live chat feature is accessible from the site to assist existing customers and non-existing customers. Before the live chat connects to an agent, the customer is required to input name, email address, and the question. After starting the live chat, the customer gets an opportunity to talk to a customer care representative who will advise accordingly and offer assistance. The customer ends the chat after they are satisfied with the help to allow the customer support team to help other players.
Besides, this bookmaker can be reached through telephone numbers for customers in different regions. Customers in Asia region contact 188bet customer support by dialing +852 5808 3608 while players in the Euro region call +44 20 3318 0702. Unfortunately, international customers cannot talk to the customer support team via telephone. Nevertheless, the customer support team at 188bet are available through email address: [email protected]. Customers who contact the bookmaker’s registered address also get assistance with their concerns. Finally, Youtube is 188bet’s preferred social media platform, and they use it for tutorials.
188bet Customer Support – Frequently Asked Questions
How can International Customers contact 188bet?
The customer support team at 188bet help international customers through email address. All concerns and complaints can be emailed to [email protected] with the username indicated to get fast assistance. However, this does not imply that the email address is specifically for international customers as even the domestic customers can use it. 188bet highly regards any communication received through the email address, and the bookmaker offers assistance as indicated.
Can Non-registered Customers contact Customer Support?
Yes, non-registed customers are important to 188bet, and they are treated equally to the existing customers. The bookmaker understands that the non-existing customer may need to know about services offered which the customer support will provide on request. However, the non-existing customer must indicate that they do not have an account with 188bet as the customer support may require a valid username before assisting them.
When does the Customer Support Contact customers?
Customers are allowed to ask for assistance from the customer support through the various communication channels, but 188bet customer support may also contact anyone about their account. Any communication from the customer support team is done through the official bookmaker communication lines and email address. The most popular issue for customer support communicating to customers concerns accounts verification to ensure the account owners at 188bet is legit.
How long does it take for 188bet to respond to customers?
Time is critical for 188bet, so they try to address customer concerns within the shortest time possible. The most effective communication channel is the live chat option and telephone lines since it takes a short time to address concerns. On the other hand, 188bet takes a maximum of 24 hours to address customer concerns received from any other communication channel. The response to a complaint depends on the number of customers in line.
Do the Customer Support speak other languages fluently apart from English?
Customers from different regions should be able to communicate with the customer support team without a major issue as 188bet supports different languages. The telephone lines and live chat option supports multiple languages to cater to the various needs of customers from different regions. The customer support team is fluent in other languages, so language barrier is eliminated. 188bet is an international company that has intensified its efforts to serve the global audience well through the provision of its services in a majority of the languages.
How many languages are supported at 188bet?
Language is not a limiting factor at 188bet as the bookmaker supports multiple languages apart from English. Some of the languages supported are Portuguese, Malay, Chinese, Japanese, Vietnamese, Cambodian and Korean, among other languages. Players can get help on accounts and bet in multiple languages without any hassle. They can change the language from the top right corner below the “Sign Up” button. The availability of the site in multiple languages offers convenience to non-English speakers allowing them to navigate the site easily.
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