1xBit Customer Care is one of the best customer support services you can get from a bookmarker that focuses on using cryptocurrency instead of other currencies. It has developed the perfect communication system and made sure it is very efficient. It has the perfect personnel to take care of all your inquiries and give you a very easy time to understand your account.
You may have many questions about 1xBit’s Customer support, so we are here to answer all your questions. Here is information you need to know about 1xBit’s Customer Care so that you can have an easy time reaching out to them.
Communication Channels Available at 1xBit Customer Support
1xBit has made sure to give all its players different communication channels to get any issues solved as fast as possible. There are three channels in which you can reach out to 1xBit’s Customer Care. The first one is the live chat.
The live chat is available 24/7, and you can talk to any customer personnel through a dedicated chatbox. The dedicated chat box is available right within your account after creating one. All players from new to existing customers are eligible to use the live chat to talk to an agent for any inquiry of help.
Communication through live chat is the fastest. It wants you to have interactive experiences with real people on the other side. It is efficient since you only have to initiate a conversation and wait for a moment for the customer service personnel to reach out to you. Once you open the chatbox, you can go ahead and immediately type in the inquiry that you have to make the process even faster. You will get a direct response.
It is good that you know that 1xBit Customer care doesn’t use chatbots. With the live chat, you can communicate using any language that you like. 1xBit Customer Support offers multiple languages to make it easier to understand the answers they give you in the language that you understand best.
You can communicate in English, Chinese, German, French, Spanish, Turkish, Portuguese, and Russian. More languages will probably be added as the platform expands. So if you prefer any of these languages, you can always make that selection before you begin your live chat.
The other option is through their email, where you can send general questions too. The email is [email protected]. You can also email the security department through [email protected] if you have any concerns with your account security codes.
1xBit Customer Support – Frequently Asked Questions
Is communicating through Live Chat more effective than through email?
Live chat communications tend to be fast and efficient but so is through email. For any method that you prefer, you will always get a response as fast as possible. You can always try using both channels of communication and find out what works best for you.
Does 1xBit Customer Support allow me to communicate using another language?
Yes, you can communicate with customer care through other languages. At the moment, 1xBit allows up to eight different languages for communication to customer support. As long as you are free to communicate using any of the selections, then you are good to go.
What time can I reach out to 1xBit Customer Support?
You can reach out to customer support anytime you have an issue. They are always online, waiting to take care of your inquiries.
Can 1xBit Customer Support help with any issue?
Yes, they can. Customer support can help you with everything about your account. From setting up payment methods and cashing out to making deposits and claiming your bonuses. You don’t have to feel stuck if you are not sure about what a process entails. The bookmaker’s customer support is always there to help, no matter how minor the issue is.
Does 1xBit Customer Support have communication through mobile phone?
Unfortunately, at the moment, 1xBit doesn’t yet have a mobile number where you can call. You will have to communicate with them through other channels.
Can I communicate to 1xBit Customer Support without an account?
At the moment, it is better to create an account first to communicate with them faster
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