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Customer Service

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Bet-at-home is one of the bookmakers that allow individuals to play from anywhere. It has licenses in Germany and the UK. It has a wide variety of betting options. Bet-at-home targets players from countries such as Poland, Austria and Germany. The bookmaker has a wide range of withdrawal and payment methods. Players can use their tablets and phones to place a bet on amazing odds throughout the day.

Communication Channels Available at Bet-at-home Customer Support

Excellent customer service is a number one priority for Bet-at-home. There are several communication channels that one can use to get help. The Bet-at-home customer support is also available daily. The hours of operation of customer support is between 0730 hrs and 2230 hrs. The customer support channels at Bet-at-home include telephone, live chat, email, and account message.

The betting company’s support email address is [email protected] If you wish to speak directly with the Bet-at-home support, then you can use +356-21314833. The betting firm supports languages such as Turkish, Bulgarian, English, Hungarian, Serbian, Czech, Spanish, German, Dutch, Greek, Slovenian, Romania, Italian, Slovak and Polish. Therefore, you can reach customer support at any time using the different language options.

The customer support button is strategically located on the company’s website to aid live chat. When a customer clicks on it, a form appears where the customer fills their query and contact details. One of the customer support staffs at Bet-at-home gets back to the customer after going through the query. Customers can leave their feedback, report a technical issue or ask a question. Besides, customers can get in touch with the support using social media platforms such as Twitter.

Bet-at-home Customer Support – Frequently Asked Questions

Who is Bet-at-home?

Bet at home is a sports betting company that has been in operation since 1999. It is one of the popular bookmarkers that gives players the opportunity to choose from a variety of games. There are over 25 sports for players to choose from.

How can I access Bet-at-home?

One can use their personal computer, tablets and smartphone to access the bookmaker. Nowadays, most of the gaming sites can be accessed through mobile devices. It is also compatible with Android and iOS.

How do I sign up?

Signing up to Bet-at-home is fast and easy. You need to visit the betting company’s website and click on the sign-up button. Click on the join button and then fill the form. Enter the personal details and choose the password and username to use. Some of the personal information required include your full names, date of birth, phone number, and address.

What are the deposit methods allowed?

There are several deposit methods to choose from. Some of the deposit methods include debit cards, cash transfer, check, EPS, Skrill, Giro Pay and Paysafe card.

What are the available withdrawal methods?

The withdrawal methods depend on the location. Some withdrawal methods supported by Bet-at-home include wire transfer, Visa, Skrill, Mastercard, Neteller, WebMoney, and Western Union.

How can I withdraw money?

The withdraw process is straightforward. Choose a withdrawal method to use and enter the amount to be withdrawn. The amount is deducted from the account immediately. Withdrawal charges may apply depending on the withdrawal method used.

Where do I get help in case of a problem?

There are many ways to get help at Bet-at-home. Some of the bookmakers customer support include email, live chat, and telephone. The friendly support staff will assist with any questions. The support staff will handle your issue appropriately.

Can I cancel my bet?

Unfortunately, it is not possible. Once the bet has been placed, it is final, and there is no action to change it.

Can I cancel withdrawal request?

Yes, it is possible to cancel the request made to withdraw funds. To proceed with cancelling the withdrawal request, go to withdrawal and choose to cancel on the amount to be withdrawn. The amount will be available on the gaming account in a few minutes.

User Complaints (0)

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bet-at-home Users reviews (2)

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Pros

Bet-At-Home features amazing odds, really great. I only bet on tennis, and most of the time I'm able to find the best odds here, for matches I care about.

Cons

Interface is too simple and basic. I'm not an idiot, I can figure out where I'm supposed to go, just give me all the options already!

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Pros

very nice site. nice odds.

Cons

They are always asking for verification.

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