Visit Bet365 keyboard_arrow_right

Having Trouble with bet365 Customer Service? We Can Help!

  • 4.4/5

    User Rating

  • 4.8/5

    Expert rating

  • 7

    user
    reviews

  • 0

    Resolved
    Complaints

  • 0€

    refunded

Bet365
star_rate 4.4/5

User Rating

star_rate 4.8/5

Expert rating

Customer Service

Chat support

check_circle

Telephone Support

+800 7810365

register here

#AD New Customers only. Up to £100* in Bet Credits. Sign up, deposit £5* or more to your account and bet365 will match your qualifying deposit in Bet Credits when you place qualifying bets to the same value and they are settled. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply.

bet365 puts the customer first. It offers an exclusive 24/7 unique support guarantee to its customers with an array of customer support services that range from troubleshooting, setting up accounts, to direction and guidance. The bet365 team is skilled in handling any query with ease and against the clock.

Communication Channels Available at bet365 Customer Support

The customer support provides a breadth of communication channels to choose from, enabling each customer to enjoy the autonomy of choice at their own convenience. Here are a few channels

Live chat support

The live chat support option is suitable for web visitors. The user is required to start a chat session by clicking on a link on bet365’s contact page. A representative from bet365 customer care then interacts with the visitor, records the requirements, resolves the query, and ends the interaction upon completion.

Email support

Email support is a primary means of offering assistance to bet365 users for non-urgent matters. To send a message, customers are required to visit bet365 customer contact page at its website.

Phone

Customers can also speak directly to customer support reps over the phone. Additionally, inbound calls are programmed to route calls through a number of ways in order to provide the quickest resolution to customer requests.

Post

The customer support has a special post service for customers who’d like to communicate or share documents via post. It can be accessed at bet365 website.

bet365 Customer Support – Frequently Asked Questions

How can I contact customer support?

Customers can access the support contacts at the contact section of the company’s website. bet365 treats all disputes and complaints seriously and is committed to listening to all issues raised via email, telephone, live chat, and post.

How can I verify my account?

Customers from Greenland and Denmark are advised to enter a valid CPR number during the account opening process.

I have forgotten my bet365 username/password. What should I do?

It can be frustrating when the customer encounters unsuccessful logins repeatedly. If one has forgotten their login details, they are required to visit the top right corner of the website and reset their password by entering the four-digit security number and date of birth.

What is the four-digit security number?

This is a number the customer selected when they opened a bet365 account. bet365 will ask the customer to provide this number to make sure that any action taken corresponds with the account holder. The customer can contact the customer support if they are unable to remember their four-digit security number. They are required to provide their username, full name, date of birth, the first line of address and postcode, email address or phone number registered to the account, and among and date of the most recent transaction.

I can’t access my account with my NemID.

bet365 gives the customer three opportunities to enter their details correctly before the NemID becomes completely blocked. If the customer has entered their details incorrectly three times in a row, they need to obtain a temporary password by visiting NemID website.

How do I access my account history?

Customers can view their account transaction details, including their bet history, withdrawals, and deposits when logged into the account. This can be done by selecting History at the top right corner.

User Complaints (0)

  • check_circle 0 Resolved Complaints
  • tag_faces 0€ Returned to users

Bet365 Users reviews (7)

WRITE REVIEW
account_circle
Pros

Great option of matches, but limiting winning players

Cons

Useful for watching live games...

account_circle

Reply
account_circle
Pros

The early Payout promo on CL and EPL is just superb

Cons

add more leagues to this promo

account_circle

Reply
account_circle
Pros

My go to place for sports betting, no bookie gives me that many betting options

Cons

account_circle

Reply
account_circle
Pros

Overall the best bookie out there

Cons

I hope you don't get into dispute with them because you cant win

account_circle

Reply
account_circle
Pros

worst design ever

Cons

but app works fine and fast

account_circle

Reply

Write your review about Bet365

7 people have already left their reviews

How would you rate Bet365?

Our Winner

4.8 /5

Use The Exclusive Promo Code And Get 10% Welcome Bonus Up To £100

  • check_circle One of the best betting exchanges
  • check_circle High Profile and well Established Brand
  • check_circle Comprehensive in-play trading interface
  • check_circle Awesome Mobile App
read review Get the Bonus

New customer offer. Place 5 x £10 or more bets to receive £20 in free bets. Repeat up to 5 times to receive maximum £100 bonus. Min odds 1/2 (1.5). Exchange bets excluded. Payment restrictions apply. T&Cs apply.

1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
Author Image
Written by:   Nathaniel Bush

CHECK OUR TOP 3 BOOKIES

Bet £10 Get

crown £ 1 0 0
Betfair

Get up to £100 in Free Bets

New customer offer. Place 5 x £10 or more bets to receive £20 in free bets. Repeat up to 5 times to receive maximum £100 bonus. Min odds 1/2 (1.5). Exchange bets excluded. Payment restrictions apply. T&Cs apply.

Get up to

£ 1 0 0
Bet365

New Customers Get Up To £100 in Bet Credits

#AD New Customers only. Up to £100* in Bet Credits. Sign up, deposit £5* or more to your account and bet365 will match your qualifying deposit in Bet Credits when you place qualifying bets to the same value and they are settled. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply.

Back-up bet

£ 3 0
Betfred

Bet £10 Get £30 in Free Bets + 60 Free Spins

New UK & NI customers only. Promo code SPORTS60. Deposit and place first sports bet of £10+ in one transaction, at odds of Evens (2.0)+, settled within 60 days. First bet must be on Sports. £30 in Free Bets credited within 48 hours of bet settlement. 7-day expiry. Payment restrictions apply. SMS validation may be required. Max 60 Free Spins on Justice League Comics. 7-day expiry. Full T&Cs apply.