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Offer is only available after a minimum deposit of £20 and is valid for the first 7 days for new UK customers only. Your welcome bonus consists of 10 bonuses of £5 up to a maximum total of £50. Terms & Conditions apply.

Bethard is a fairly new online sportsbook, but it has caught the attention of most punters through its partnership with the Swedish football star, Zlatan Ibrahimovic. However, most players would be wondering if Bethard is a reliable sportsbook. This Bethard review will reveal how Bethard operates, but specifically focusing on Bethard customer support. Through the text, you will know how Bethard operates its customer service, learn about the communication channels available, the speed of response and the security of customer data among other things.

Communication Channels Available at Bethard Customer Support

Bethard sportsbook is a bit new in the market, and this means that they have to work hard to create a great image. Currently, the bookmaker has had no significant complaints from customers. Besides, it is trustworthy, with clear terms and conditions. It offers excellent services from betting odds provisions to bonuses and reliable customer service.

Due to the main activities that the bookie has to do, as well as taking care of customers needs since it is still a little new, there must be reliable contact support. The customer support team must be able to help its customers without effectively. In regards to the players’ needs, Bethard offers a variety of communication channels to assists its customers whenever they experience problems or need questions answered. The support channels include a 24-hour assistance mechanism through live chat and email ([email protected]). Though there is no telephone service, there is a frequently asked questions section which is designed to answer the most common questions.

The Bookmakers customer support team offers support in various languages including Norwegian, Swedish, German, Finnish and English. The live chat service is instant and effective in answering questions.

Bethard Customer Support – Frequently Asked Questions

How do I request a withdrawal?

To request a withdrawal at Bethard, you first click the account button and then withdrawal. The sportsbook will need you to make your withdrawals to the same account that you used when depositing money. However, there is an exception for Zimpler/Paysafecard which Bethard request you to withdraw to your bank account through Trustly.

What do I do if I forget my password?

To get a new password, you will need to click the “Forgot password?” link, which is located next to the login box. You will receive an email from Bethard with instructions on how to reset your passcode.

How do I change my Bethard email?

You can only update or change your email by contacting Bethard through email or live chat.

How do I close my Bethard account?

If you wish to close your Bethard account, you must contact the sportsbook through the live chat or email.

Is there an option for deposit limits?

Yes, Bethard suggests that all their players make deposit limits. You need to click on the account button and then limits to check the limit options. Under the limits section, you can choose to set monthly, weekly or daily limits.

How do I re-open an account after account closure?

If an account was closed indefinitely (not permanently closed), you can re-open it by contacting Bethard`s customer service.

Can I play Bethard games from a phone or tablet?

Yes. Bethard`s site is customised to work on mobile and tablet devices. You only need an updated mobile browser to access all Betahsrd mobile services.

My ticket does not seem to be sorted out correctly?

It is rare that mistakes like this occur at Bethard when tickets are settled. However, if there seems to be a problem, you can easily contact the customer support with your ticket ID for help.

I just created an account but I can’t log in?

If such a problem occurs, it mainly because your account is not activated. You can activate your Bethard account through the activation link that Bethard sents to your email address.

Why has my withdrawal not been sent?

The most probable reason why your withdrawals haven’t been sent is that Bethard hasn’t received all the documents it requested from you. You need to check in your inbox for the email from Bethard and contact the customer service in case you cannot find any information about the verification that Bethard requires.

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Bethard Users reviews (2)

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Matthew Kennedy

Pros

For a football punter it's totally fine and acceptable, but nothing to blow you away or anything. It gets the job done

Cons

Not all markets are equally represented

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Anonymous User

Pros

nice website with good odds

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