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  • 3.6/5

    Expert rating

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BoyleSports
star_rate 2.7/5

User Rating

star_rate 3.6/5

Expert rating

Customer Service

Chat support

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18+ T&Cs apply. Cash stakes only. Min £10 stake required for initial £5 free bet. Min odds ½. Max £25 in free bets. Subsequent free bets equal 50% average of each 3 qualifying bets. 13 bets required to receive full £25 free bet. Qualifying bet must be placed within 30 days of opening account. Free bet expires after 7 days. Payment method restrictions apply

The customer support team at BoyleSports is the best among bookmakers due to their excellent services. They offer a quick response to customer concerns and their availability across different communication channels is overwhelming. The teams provide answers to different types of questions from the customers as they are highly trained. 

Communication Channels Available at BoyleSports Customer Support

The communication channels available at BoyleSports are visible on the site, so it is easy for customers to get assistance within a short time if they are stuck. The bookmaker’s customer support team is available through email, telephone, social media and live chat. Customers from the UK call 0800 22 00 66, those from Ireland dial 1800 22 00 66 and international customers contact the customer support team through + 353 42 9393168. They can be emailed via [email protected] and contacted on Twitter @boylecare to get comprehensive assistance with queries and complaints.

The live chat option is available for customers to reach the customer support team who respond promptly to concerns within 24 hours. At BoyleSports, the live chat feature is accessible from the browser and the site requires you to input the account number or username with the question to get assistance and allow the customer support team know how to begin helping you. Alternatively, customers can walk into any BoyleSports shops nearest to them and talk to the customer care desk to get assistance. BoyleSports has ensured that all its communication channels are visible across the various platform, and also, they are working, user-friendly and meaningful to the customers.

BoyleSports Customer Support – Frequently Asked Questions

The BoyleSports customer support strives to deal with your complaints in the shortest time possible. Once a customer is in line, the next available customer care representative will help them address the problem. BoyleSports requests customers to provide information about their questions in advance to help the customer care representative prepare and save time. It takes 24 hours for your complaints, queries, and suggestions to be addressed including any problems with your account. Their customer support team endeavours to help customers through live chat, Twitter and telephone, but, this depends on the availability of the representatives.

Yes, you can be assisted at any BoyleSports shop nearest to you as long as you have proof of owning an account with the bookmaker. The customer service at the BoyleSports shops is similar to the services offered by the Customer Support team at the main office. At the shops, the customer support team will request identification and proceed to help you based on the problem with the account.

There is no problem when customers utilise the communication channels available. The customer support service at BoyleSports is uniform and seeks to help customers when a concern is received through any communication channel. So, no matter the communication channels preferred by customers, the quality of service offered is the same.

Unfortunately, customers have to meet the cost of contacting the Customer Support team through telephone, but these costs do not go beyond the normal operator charges on calls. In return, the bookmaker ensures that they assist you within a short while. The other customer support channels are available through the internet free of any charges to the customers.

Absolutely, any information obtained from the user through the customer support team is safe as BoyleSports is committed to privacy and confidentiality. The customer support team ask customers to provide information that can identify them as owners of the account. This information is not used for any other purpose except verify an account owner and offer quick help to them.

The BoyleSports customer support understands responsible gambling and cares about players who have an issue. Players with gambling addiction problems can get assistance from the customer support who give helpful information on this topic. You will get referrals to organisations that deal with responsible gambling.

The first option is the bookmaker’s customer support in case customers experience service issues. On the other hand, disputes on gaming transactions and rules of betting are dealt with through www.ibas-uk.com available to customers free of charge. The issues customers escalate to such platforms concern complaints that are not service related and therefore addressed to entities other than the bookmakers customer support.

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BoyleSports Users reviews (3)

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Pros

Pay withdrawals much more quickly than most bookies I've played at.

Cons

Completely worthless if you care even a little bit about the Asian handicap.

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Pros

Plenty of bonuses to keep newcomers and regulars satisfied.

Cons

...And you can't take advantage of most of them if you don't use the payment methods they want. Boo!

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Pros

I struggle to find many good things, maybe the odds

Cons

Too many restrictions

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