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Coral
star_rate 2.4/5

User Rating

star_rate 4.2/5

Expert rating

Customer Service

Chat support

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Telephone Support

+44 2085076410

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18+ New Inline UK+IRE players. Paypal & some deposit & bet types excl. Min first £5 bet within 14 days of account reg at min odds 1/2=4x £5 free bets. Free bets valid for 7 days, stake not returned. No cashout, restrictions +T&Cs apply.

Bettors are the pillars of betting sites. Operators may have the best skills, which are suitable for effective management, but if the support system is weak, the profits fall below the expected mark. The outline of the Coral customer care is an ideal example of how bookmakers should plan the department for a steady movement. The agents have mastered the art of giving the intangibles such as respect, attention, and practical solutions.

Communication Channels Available at Coral Customer Support

The measure of success in the Coral system is the sum of the performance of different departments. Since clients are the most superior, it is of critical importance that the integral components, customer support, be set to perfection. To improve the means of communication, multiple channels have been put in place. The options are fully functional, and selection depends on the ultimate goal of a client.

There is the use of phones, emails, and live chats. Frequently, customers weigh the options before getting in touch to identify the most effective. Call centres are active as from 7:00 am to 11:00 pm throughout the week. This is a perfect choice if you desire a quick answer while off the internet and members can pose all sorts of questions.

Live chats are fast and most suitable for those who have to look into other matters on the internet. If it is past the working hours, clients should wait until the next day. Emails are equally helpful if the team is out of office and responds on resuming duties. The processing time depends on the complexity of a problem and the method used, and emails take the longest time.

Coral Customer Support – Frequently Asked Questions

The questions are helpful to aspiring members and the existing because they can get answers and hence discard the idea of messaging or calling. Customers have similar questions, and the content reduces traffic in calling lines, live messaging platforms, and emails. Nonetheless, clients can communicate with the teams if the answers are not helpful enough.

What is the maximum amount paid at Coral?

The amount is flexible and depends on the rules set for a specific sport. Read the guidelines for each match to avoid frustrations.

How do members identify free bets?

Operators give free bets from time to time with the aim of strengthening the customer-operator relationship. The bonuses appear in accounts immediately after being awarded by the bookies just below the cash balance. On clicking, the entire report of bets awarded and validity appears. Bettors can check with phones, tablets, and computers.

What is the procedure for placing free bets?

Select the desired price for the bets and proceed to the betting slip. Specify the method of betting and click on the short menu that contains information about the free bets. After selecting, the system interprets that a bettor is paying with the awarded amount. Choose the stake, preview the selection, and click on the ‘place bet’ option if the list is error-free.

Why is the free bet not functional?

The bets fail to function because of some reasons such as expiring and being used for the inappropriate games. To avoid losing the golden chances, read the Terms and Conditions to learn about the validity and eligible matches. Remember that there is no compensation for the missed opportunities and with that, navigate through the pages to learn about the limitations.

Which are some of the acceptable deposit methods?

The Coral betting site aims to accommodate a large community of bettors, and one successful effort is the introduction of multiple methods of making deposits. The options have instant processing time, but the minimum amounts vary. The accepted E-wallets are PayPal and Skrill and also debit, and Paysafe cards. The minimum amount for a large number of the options is £5 except for PayPal, which is £10.

Why would the system decline a deposit?

The obvious reason is being below the legal age of eighteen years where the attempts become fruitless. Other explanations for declined deposits are incorrect details, new cards, incorrect expiry dates, insufficient funds, and incorrect CV2 numbers. Each issue has a solution and should be rectified to proceed to place bets. Another possible cause is the block on the cards from issuers because some are against gambling. Learn about the limitations of a specific card before taking to avoid frustrating circumstances.

User Complaints (0)

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Coral Users reviews (11)

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Pros

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Awful online slots. You will waste your money; do not play. They take Apply pay which is MasterCard, but this is not an option to withdraw your winnings. No customer service in chat. I can honestly say that Coral is the worst online casino I have ever played. I should have recorded gameplay to put on YouTube as people just would not believe how awful they are; no bonuses during play. I played £400.00 over a week and did not win enough to cash out. TrueType unbelievable.

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Pros

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Been trying to get a way of contacting coral to resolve a payment issue cannot get any help

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Wed 4.00 pm closed asked staff why 3 times in a week if i didnt like it go to another shop so went yet again to the magic sign Dont bother going to the Oakdale Poole shop they are rude and have no customer skills

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Pros

Paid £200 on bet with mastercard/ debit card won bet coral refuse to pay out say cant pay into mastercard still have £297 my money comming 3 weeks refuse to pay me why

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Joined with £10 for bingo no £40 bonus I have e_mailed twice no reply.had no probs with other sites.

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New customer offer. Place 5 x £10 or more bets to receive £20 in free bets. Repeat up to 5 times to receive maximum £100 bonus. Min odds 1/2 (1.5). Exchange bets excluded. Payment restrictions apply. T&Cs apply.

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Written by:   Nathaniel Bush

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