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  • 3.3/5

    User Rating

  • 4.1/5

    Expert rating

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    reviews

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    Resolved
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    refunded

EnergyBet
star_rate 3.3/5

User Rating

star_rate 4.1/5

Expert rating

Customer Service

Chat support

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Telephone Support

+44 2036086491

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EnergyBet Bookmaker is licensed and regulated in the UK and Malta. The Bookmaker is available in languages such as English, Polish and German. The betting site is operated by Probe Investment Ltd and is compatible with PC and mobile phone users. It offers a wide range of sports and eSport games. EnergyBet offers competitive odds and is home for many sports enthusiasts more so the football fans since the bookmaker offers them a lot of incentives.

Communication Channels Available at EnergyBet Customer Support

Besides the amazing promotions and bonus offers availed to its clientele, this bookmaker prides itself for the good owner-customer relationship. This is among the most treasured aspects any diligent prospective customer looks into while choosing a gambling site. The Bookmakers customer support is expected to be professional, reliable, easily accessible and friendly.

The customer support team is charming, friendly, highly professional and keen. The customer support offers help and guidance to their customers in accounts related issues such as technical assistance in case of difficulties in modes of payments, banking issue and also matters related to registration. Customers can establish contact with the customer support department through telephone, live chat and also email. The telephone contact number for the UK customers is +44 203 608 6491 and the email address is [email protected] Unfortunately, the customer service is only available during working days from 9:00-00:00 CET and in the weekends from 13:00-21:00 CET. Live chat offers a superb means of communication. It is a platform where any enquiries are sorted instantly.

The contacts are easily accessible on the website’s homepage. Do not shy off in contacting the support team for any enquiries. They are there to make their customers betting life comfortable.

EnergyBet Customer Support – Frequently Asked Questions

How reliable is the bookmaker’s Customer Support?

The Customer Support is reliable since it is available during working days and also at the weekends.

Is the customer support available full-time?

Yes. Customer support is available round the clock. This is made possible by the live chat option. There’s always another person at the end of the line to handle any customer queries. Besides the live chat, other support options are unfortunately available for a limited period of time. The EnergyBet Customer Support is only available on working days from 9:00-00:00 CET and in the weekends from 13:00-21:00 CET. This does not favour customers who like to place most of their wagering and get indulged in activities in the website in unsocial hours.

Which languages can be used on the Customer Service portal?

There are four (4) languages that can be used in communicating with the customer service staff. The languages include; English, German, Polish and Russian.

Which services does the Customer Support department offer?

They provide answers to enquiries made by the customers and prospect customers. They also offer assistance regarding issues related to the website and the account such as banking matters like the methods of payments; deposits and withdrawals, available promotions and bonuses and most importantly in matters concerning registrations.

How can one access the Customer Support team?

The customer support faculty is very friendly and professional. The communication channels include the live chat, email address and telephone number. Contact information on how to get in touch with the customer service team is available on the website’s homepage.

Does this bookmaker Customer Support offer betting tips?

No. Unfortunately, betting tips are not available and gamblers left to make wagers based on their intuitions. However, the site offers relevant statistics.

User Complaints (0)

  • check_circle 0 Resolved Complaints
  • tag_faces 0€ Returned to users

EnergyBet Users reviews (2)

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Pros

I really like Energy's welcome offer. It's generous and really helped me get acquainted with the site without me having to risk my own investment. The odds for football (which I care about) weren't too bad either.

Cons

The interface is a bit confusing. I'm not used to working with betting sites at all, and I wasn't sure what to do at first.

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Pros

I like the special events they are releasing, very unique from their side.

Cons

Hate this platform, not so many selections for betting and at all it is so confusing for the bettor.

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New customer offer. Place 5 x £10 or more bets to receive £20 in free bets. Repeat up to 5 times to receive maximum £100 bonus. Min odds 1/2 (1.5). Exchange bets excluded. Payment restrictions apply. T&Cs apply.

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Written by:   Terry Riley

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