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Customer Service

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Bookmakers customer support is the gateway through which information is shared out with the customers. The communication helps gamers understand the tenets of betting from the bookmakers view, hence making the betting experience easy and fun. Sharing of the information ranges from odds, bets, markets, payment methods, terms and conditions. Guts Sport has perfected their public relations department to handle both technical and operational requests.

Communication Channels Available at Guts Sport Customer Support

For Guts Sport website users, the most appropriate communication channel is the live chat portal. This tool enables information sharing as betting goes on. It provides an all-day-all-night problems solutions on the go. It is popular with bonus queries, promotional terms, deposit methods, and other account registration information.

There is also a broad terms and conditions section at the bottom of the main website. Here, all technical and structured questions are handled. They range from jurisdiction in which the bookmaker can operate, elaborated payment methods (service providers and transaction limits), legal obligations and arbitrary methods on dispute resolutions. The Frequently Asked Questions also play an integral part in demystifying information about the sportsbook.

Many bookmakers customer support can usually be accessed through social media accounts as well. Guts Sport customer support are active on Facebook and Twitter where, besides getting answers to specific questions asked, they share information on daily offers, promotions, events and betting tips. For issues that require customised responses, the customer can opt to write a mail using [email protected] However, draft a comprehensive mail to make it easier for a one-of reply.

Guts Sport Customer Support – Frequently Asked Questions

Does the bookmaker guarantee the safety of the information in its possession?

The security system used by Guts Sport is similar to the one used by major financial institutions worldwide. The SSL systems use a sophisticated encryption algorithm to wade off preying hackers. The bookmaker also has a privacy policy to prevent third-party interference. With this as a basis, the bookmaker assures its customers of security of all their data.

Does the sportsbook have a welcome bonus?

Currently, the sportsbook doesn’t have a welcome promotion or bonus for new customers. When the offer is created and released into the market, the bookmaker will give a comprehensive explanation of its terms and condition.

Does Gut Sport have a Cash Out Option?

Yes. The cash-out option at Guts Sports enables customers to still come out with some winnings if the game is not progressing as expected. This option is available selected sports, notably football, tennis, basketball, ice hockey, and the in-play section.

How is the experience on the in-play betting?

This section gives more chances for the gamer to place bets on an ongoing match. The markets are determined by the type of game, the star players (if it is a team), in-play statistics and the history between the teams/recent form. Bets are competitive basing on the flow and intensity of the game.

What are the types of games offered at Guts Sport?

All the essential ball games available in gaming are showcased at Guts Sports. They are harnessed from all corners of the world. However, football, tennis, basketball, e-sport leagues and ice hockey are the popular ones. There are also darts, biathlon, floorball, golf and formula E up on the sportsbook.

What are the Payment Methods available on Guts Sport?

Guts Sport houses all the major payment methods on its platform. They include PayPal, Euteller, Skrill, Zimpler, Paysafecard, Neteller, ecopayz, VISA, MasterCard among others. Security of the information and financials shared with these brands is guaranteed.

What licenses are held by Guts Sport?

MT SecureTrade Limited is the parent company of Guts sport. It is registered and regulated by the Malta Gaming Authority holding a gaming license number MGA/CRP/257/2014 for Business to Customer interactions. It is also authorised to trade in the United Kingdom with license number 39575 from the United Kingdom Gambling Commission.

What are the average pay-out timelines at Guts Sport?

The timelines are dependent on the payment method. All e-wallet payment systems transactions are prompt immediate. As for the debit card, they require at least 2 working days for maturity.

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Guts Users reviews (2)

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Pros

Probably the most diverse selection of games I've ever seen in my life. I'm an older gentleman, back in the day we could only bet on horses and football, now you can bet on videogames and darts, very impressive!

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Pros

many many matches to bet

Cons

no welcome bonuses

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