When betting with bookmakers customer support is extremely important. You need to be able to contact them in the event of an issue. Not only that, you need to know that the support team are professional and qualified to help you. At Lucky Elektra, you get all of that and more. Their expert team is happy to assist you with any issues that may arise from using their services.
Communication Channels Available at Lucky Elektra Customer Support
There are three separate channels open to contact the customer support team at Lucky Elektra. If you have a general inquiry or wish to keep a written copy of your correspondence, you can email them. The customer support team email address is [email protected]. We found them to be very responsive to emails and quick to reply.
If you prefer to speak directly with an operator, you can reach them on +35680062513. However, the easiest way to contact them is through their live chat. You can find the live chat tab in many places throughout the website. All of their customer service options are available 24/7 so you will have no problem getting a fast reply.
The customer support team is available in many different languages. You can select your language when you open the live chat. Choose from English, Brazilian, Italian, Finnish, Polish, German, Hungarian, or Hindi. You don’t even need to sign up to contact them. You just need to select your language, leave your name, and email address. Then enter your message, and they will respond as soon as possible.
Lucky Elektra Customer Support – Frequently Asked Questions
How do I close my account with Lucky Elektra?
If you wish to terminate your account with Lucky Elektra, you can email [email protected]. Alternatively, you can use the Live Chat service on the website.
What should I do if my deposit does not show in my balance?
Once you make a deposit with Lucky Elektra, it should show in your balance instantly. In the unlikely event that this does not happen, email suppo[email protected] or use the Live Chat service on the website.
What should I do if I forget my password?
If you forget your password, you can use the password recovery function. Click on the “Log In” tab and select the option that says “Forgot Password”. You will need to enter the email address that you used when you registered your account. Check your email for the recovery link and it will take you to the recovery page. Enter your new password twice and press “save changes” to reset.
The game I selected is not loading, what can I do?
If you have problems with any game loading, refresh the page. If there is still an issue, try using a different browser. You can also try clearing your browser’s cache and cookies. You may need to turn off your antivirus and disable your VPN if you use one. Also, disable any ad blockers that you have running. If the problem still persists, email [email protected] or use the Live Chat service.
Does Lucky Electra hold a valid license?
All of the games at Lucky Elektra are fully licensed and regulated. Their license is issued by Antillephone N.V. Curacao.
Why is my credit card transaction taking more time than an e-wallet transaction?
Credit card transactions may take longer than e-wallet transactions as they are processed by your bank.
Is Lucky Elektra safe?
Yes, Lucky Elektra is safe to use. Rabidi N.V. also combats money laundering. They have clear procedures and processes in place to keep all money laundering breaches to a minimum.
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