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Customer Service

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LVbet offers customer support services to its customers through live chat or phone calls. The bookmaker also maintains high-security standards in order to protect its customer’s data from unauthorised access. They strictly follow an EU law that compels them to stick to protecting all information their users share with them, as well as being regulated by the Malta Gaming Authority, which is the primary regulating authority. The bookmaker also has a devoted security team whose sole purpose is to counter suspicious behaviour.

Communication Channels Available at LVbet Customer Support

Most bookmakers customer support systems are very efficient but are not available 24/7. It is vital for bookmakers to make their customer support systems available at all times since bettors are from different regions of the world and will need to get assistance at different times.

The customer support team at LVbet is perfectly aware of how necessary it is for its users to play with well-defined rules, fewer worries and in a safe and fun environment. They solely believe that by upholding these factors, they could provide players with an unforgettable experience. They handle cases individually according to professional requirements. The LVbet customer care team is available to assist players every day between 10 A.M. and 1O P.M. (CET). If you have any questions or suggestions for them, you can contact them at your own convenience.

LVbet customer support team is available via email, live chat and through phone calls. They can be accessed via email or live chat every day from 8 A.M. till 11 P.M. (CET). These avenues are available in English, Polish, and German. They also have interactive phone calls in English. They can be reached through +356 27 780 032. Local charges may apply when making these phone calls. They also have a support page at their website with frequently asked questions that players can refer to without having to contact them.

LVbet Customer Support – Frequently Asked Questions

Can I have more than one account?

No, you can’t. Each player can have only one account as stated by their terms and conditions. Having more than one account can lead to both or all accounts being deactivated by the bookmaker.

Why do I have to open an account to bet?

You have to open an account before you bet because, by so doing, you agree to the terms and conditions of the bookmaker and you confirm that you are 18 years and over. You are required to fulfil certain requirements before being a full member at the site. These requirements are necessary to ensure that none of the terms and conditions are violated.

Can a username be changed?

For security reasons, a player is not allowed to change their username. The username you select the first time you join the site is the one you are going to use for as long as you are a member of the site.

Can I transfer money between accounts?

No, transferring money between accounts on LVbet is not allowed.

Can I set a deposit limit?

Yes, LVbet has a feature that allows its players to set a deposit limit at any given time. Just log in to your account, then go to, MY ACCOUNT>ACCOUNT>TOOLS>LIMITS. You have an option to set daily, weekly or monthly deposit limits.

How long does it take for my deposit to reach my account?

The duration takes for a deposit to reach an account varies from one deposit method to another. However, deposits are usually approved almost instantly for most deposit methods. Bank transfers can take between 3 to 7 days to be received.

Can I cancel a withdrawal request?

You can cancel your withdrawal request on condition that it has not already been processed by their finance department. To cancel it, you have to click the user name at the top of the website, and choose the ‘’awaiting withdrawals’’ option located in the ‘’cashier’’ tab row. From there, select ‘’cancel’’

Can my winnings be paid back to my debit card?

Yes they can, the only condition is that the card should be the same as the one you initially used to deposit. You should also note that not every card can accept withdrawals back into its account.

I am getting an application error. What can I do?

Technical errors may be caused by temporary technical disturbances. It is important to clear your browser’s cache, temporary files, and cookies as well as restarting the browser. After you have done these, try to access your web page again. If it continues bringing the same error, you could try to use another browser. If this fails, you can contact LVbet’s customer support via live chat, email or on phone.

How safe is my bank account information?

LVbet has very advanced data encryption methods which assure its users that their payment information is available to a few employees only. They encrypt all information using an internationally accepted industry standards SSL algorithm.

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Pros

great selection of sports

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no live streaming is a big no for me

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