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Expert rating

Customer Service

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Telephone Support

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18+. Minimum deposit £10. Only real money wagering with minimum 1.80 odds qualifies for the promotion. Bonus bet stake is not included in any winnings and winnings are paid in cash. Bonus bets are valid for 7 days and cannot be split. Additional T&Cs apply.

Redbet prides itself in offering simply-designed digital platforms which provide online betting services over a comprehensive sportsbook. Sports lovers get to place bets on different matches and tournaments including football, rugby, motorsport, basketball, tennis, baseball, golf, handball, volleyball, cycling, boxing, ice hockey, and horse racing. The betting company owes its success to offering an easy-to-use wholesome betting experience and a committed Redbet customer support, which caters to all enquiries presented by punters.

Communication Channels Available at Redbet Customer Support

Redbet is available on desktop and Mobile, granting punters access to their services from across different platforms, such as Windows, Mac, iOS, Android and Blackberry. All platforms are designed with a focus on simplicity and security. It has a simple registration process, which requires the punters’ personal information such as the name, sex and date of birth for legal purposes. Upon successful registration, the punter is then allowed to deposit funds into their account, browse the available bets and bonuses across different sports and place the bets.

Redbet provides a 24-7 bookmakers customer support which offers instant feedback and help. The customer support handles different inquiries related to account registration and verification, the account’s security and privacy as well as inquiries concerning deposit and withdrawal of funds. It also caters to inquiries about placing and cancelling bets, pay-outs and responsible betting.

Punters can access the Redbet customer support via different communication channels. Online users can access the customer support via the instant live chat found at the website while those who prefer email may send their inquiries via that means. Those who prefer calling may also reach the customer support via telephone.

Redbet Customer Support – Frequently Asked Questions

Which web browsers are supported by Redbet?

Redbet’s website is optimized for Google Chrome and Mozilla Firefox browsers. Bettors using other browsers may find difficulties in performing some actions, such as uploading their documents for registration.

How does one verify their account?

Should Redbet require you to verify your account, they will write an email to the email address you registered with requesting an identification document. The punter may submit their national ID card, a driver’s license or a passport with the particulars clearly visible. They will also request proof of address to verify that the bettor resides at the same address that they registered with their player account. Such proof of address can be a utility bill, an official bank statement or a letter from the government.

What should one do when they lose their login details?

Upon losing their login password, the bettor should use the password forgotten option to reset it. Users that have lost their username can write to the bookmakers customer support in order to gain back access to their accounts. They will be required to provide the email address they registered with alongside their name, surname, date of birth and address.

Can one cancel a bet placed accidentally?

Redbet does not allow a punter to cancel a bet once placed. Gamblers are advised to doublecheck their bets before placing them. There are specific games which Redbet allows the bettor to cash-out before the match ends. This, however, is not cancelling the bet.

How does one delete an entity from the bet slip?

Every selection on a bet slip has a “X” mark on it. To delete an entity, the punter should click on the “X”. However, note that the bettor can only delete an entity from the selection made before the bet slip is finalized.

How does one know the results of a game?

Redbet uses the final scores posted by official sources. Punters are advised to use the same. For instance, football fans may use FIFA or the Premier League’s official site. Punters may also use live score websites and applications available on their different devices.

What currencies does Redbet recognize?

Residents of the United Kingdom, Norway, Finland, and Sweden may deposit funds into their player accounts in their local currencies. Players from other countries can only view their balance in £.

What payment methods does Redbet accept?

Redbet accepts direct bank e-payments from Swedbank, Bank Pekao, Nordea, Tapiola, SEB, S-Pankki, Handelsbanken, Estonia, Danske Bank and Aktia among other banks. It also accepts e-wallet payment including NETeller, Paysafecard, and Skrill. A punter may also deposit and withdraw funds using VISA, VISA Electron and Mastercard debit cards.

Is a punter required to pay tax for their winnings?

European citizens are not required to pay taxes for their winnings. Punters from other countries should, however, be keen to follow the tax laws observed in their countries.

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Redbet Users reviews (2)

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Pros

Really, really good live betting. Streams have 0 interruptions, lags or drop in quality, at least for me, and the amount of games you can live bet on is quite satisfactory.

Cons

What kind of bookie doesn't have an app in 2020???

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Pros

the odds are alright

Cons

No apps...

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Written by:   Terry Riley

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