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  • 3.4/5

    User Rating

  • 4.0/5

    Expert rating

  • 8

    user
    reviews

  • 0

    Resolved
    Complaints

  • 0€

    refunded

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star_rate 3.4/5

User Rating

star_rate 4.0/5

Expert rating

Customer Service

Chat support

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Telephone Support

+44 2037690147

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As TonyBet is dedicated to providing a fair, reliable, and transparent online betting and casino service, they are always at hand to assist their customers with any queries and issues they might have. A 24-hour service centre has, therefore, been put into place to ensure that no question, complaint, comment, or suggestion goes unnoticed by a team of dedicated operators, ensuring that a thorough response is always given. At TonyBet, Bookmakers customer support is always considered a top priority.

Communication Channels Available at TonyBet Customer Support

The TonyBet customer support centre provides a comprehensive contact platform for customers to voice their grievances and praises in a way that is convenient to both them and the service provider. Customers are free to contact TonyBet via phone or e-mail, the online contact form, or a convenient live chat feature on the official website. Operating hours are between 07:00 to 03:00 (UTC+2), Monday through Sunday, and the number to dial to get into contact with an operator is +44 2037 690147. An e-mail may alternatively be sent to [email protected], on which a TonyBet representative will respond as soon as possible.

A detailed contact form can also be found on the TonyBet website for even more specialised customer assistance. The form enables customers to choose an applicable subject from a list of nine categories (Deposits/Withdrawals, General, Optimisations, Bets, In-Play, Live Games, Errors, Bonus Offers, and TonyBet Poker), and lets them type their specific question, complaint, comment, or suggestion into a message box. The message is then sent directly to the TonyBet customer service centre where it will receive attention from a representative.

The fourth communication channel that customers can make use of, is a live chat feature that can be found on the TonyBet home page. The tool is displayed on the bottom right corner of the webpage and allows customers to communicate with a TonyBet representative directly. All that is required for the feature to be enabled is a valid e-mail address.

TonyBet Customer Support – Frequently Asked Questions

How do I reach a TonyBet operator via telephone?

Customers may dial +44 2037 690147 to get into contact with TonyBet.

What are TonyBet’s operating hours?

TonyBet’s experienced operators and representatives are available from 07:00 to 03:00 (UTC+2), seven days a week.

To which e-mail address can I send my query?

All queries may be sent to [email protected].

When can I expect my e-mail to be answered?

TonyBet’s representatives are dedicated to answering all queries and will always respond to e-mails as soon possible.

Where can I find the online TonyBet contact form?

The online form is available on TonyBet’s official website (www.tonybet.com), under the Contact Us tab.

How does the live chat feature work?

Customers need only visit the TonyBet home page at www.tonybet.com to find the live chat feature on the bottom right corner. After selecting the feature, they will be asked to provide an e-mail address, after which they will be put into contact with an online TonyBet operator.

User Complaints (0)

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  • tag_faces 0€ Returned to users

TonyBet Users reviews (8)

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Julieann

Pros

One of the best things about Tonybet is the range of payment options available. Players can choose from a variety of deposit and withdrawal methods, including popular e-wallets like Skrill and Neteller.

Cons

However, the site can be slow to load

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apolonia25

Pros

I was very pleased with the large selection of games and the professional support team that always answers my questions. The identity verification procedure is also quite simple.

Cons

Sometimes withdrawals can be delayed, but this has rarely happened.

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Alex

Pros

they have many games and a very easy to use and intuitive platform, I like it

Cons

they have weird online support

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Anonymous User

Pros

There are no pro,s

Cons

Oh yes it's a con,quick to take your money but not so quick to payout.always quotingwe pay out within 30sausages per terms and conditions.

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Anonymous User

Pros

There is none

Cons

No verification needed for depositing, but lots needed for withdrawal. How strange.

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New Customers only. Min Dep £5. Min £5 bet on odds ½ or greater. Free bet valid for 6 months, stake not returned. UK only excl Northern Ireland. Restrictions 18+ T&Cs apply.

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