Visit VBET keyboard_arrow_right

Having Trouble with VBET Customer Service? We Can Help!

  • 3.6/5

    User Rating

  • 4.2/5

    Expert rating

  • 5

    user
    reviews

  • 0

    Resolved
    Complaints

  • 0€

    refunded

Vbet
star_rate 3.6/5

User Rating

star_rate 4.2/5

Expert rating

Customer Service

Chat support

cancel

Telephone Support cancel
register here

18+. Significant T&Cs Apply. Please Gamble Responsibly. BeGambleAware.org.

VBET has one of the most comprehensive customer support services among the leading bookmakers. The customer support can be reached in several ways and is available round the clock. This enables customers to get their issues sorted fast so that they can enjoy the services offered by the site. This review gives detailed information on VBET customer support.

Communication Channels Available at VBET Customer Support

The best bookmakers customer support offers round the clock monitoring of the contact lines and responds to customers questions as soon as possible. They also provide a wide range of options that customers can use to access customer service personnel.

VBET is best known for its effective live chat feature on the website. Customer questions are answered within a few seconds to minutes at any time of the day or night. This feature is also present on their mobile app. It is the best method to access the service especially when you need quick answers to urgent matters at hand. The live chat supports several languages that include Turkish, Portuguese, Spanish, English and Russian.

Where you need a detailed response, the email service is usually the best. They can be reached at [email protected] or writing in the contact form provided. Emails are responded within minutes to an hour.

The bookmaker also has a telephone number, but it is not dedicated to UK players as it is an international line. Therefore, it is a less attractive means of contacting them if you are residing in the UK. You can also check their FAQ page for answers to frequently asked questions.

VBET Customer Support – Frequently Asked Questions

What is a handicap?

A handicap is a headstart given to certain odds as expressed by frames, points sets or goals. The handicap can be negative (-1), zero or positive(+1). In essence, it gives one team a range within which it must win for the bet to win. Handicaps are popular where there is a competition between a very strong and very weak team.

How are football matches that end in penalty shootouts or extra time settled?

The settlement for all football games is tagged on the 90 minutes of play with additional minutes that the game may have stopped within this time frame. Any extra time and penalty shootings do not count in betting. Therefore, it is only the scores and events such as corners that happen within the time that will count.

What happens to the bets when a match is postponed?

If a match is postponed or the official score withheld and the game is not resumed in 24 hours, all the bets on the said match are declared void. When this happens, all the amount you had staked is refunded to your account. If the bet was a part of a system or express bet, the odds reduce to 1.0 and are settled as that.

What happens if a game where I had placed a live bet is stopped?

If the game for which you are betting in play is stopped and not resumed within 24 hours, you get a full refund for the bet. However, if the game is resumed within 24 hours, the bet is settled according to the scores of the latter game.

How do I create an account on VBET

You need to have a VBET account to access the sports betting on the platform. Registering is as simple as clicking the ‘register’ tab on the top of the website and following the prompts. The whole process should take less than three minutes to complete.

What are the maximum winnings on VBET?

The maximum amount that you can win in 24 hours is £100,000. Any amount above this sum is not paid. If the bet comes with the bonus, the bonus amount is first removed from the payment of the winnings.

Can I cancel a bet that I had placed by mistake?

You are not allowed to cancel your bet after you have placed it. This is in accordance with the terms and conditions of our engagement. The bet is considered placed when it reflects under ‘My Bets’ section. However, you can cancel a betslip before you place the bet.

User Complaints (0)

  • check_circle 0 Resolved Complaints
  • tag_faces 0€ Returned to users

VBET Users reviews (5)

WRITE REVIEW
account_circle
Pros

Reliable fund transfers.

Cons

account_circle

Reply
account_circle
Pros

the ios app is amazing, great design and easy to place quick bets

Cons

account_circle

Reply
account_circle
Pros

Lots of football offers, the acca insurance is what I am in for

Cons

account_circle

Reply
account_circle
Pros

High odds, many sports to bet

Cons

account_circle

Reply
account_circle
Pros

Sooo many sports to bet on

Cons

but no horse racing though, disapointing

account_circle

Reply

Write your review about VBET

5 people have already left their reviews

How would you rate VBET?

Our Winner

4.8 /5

Use The Exclusive Promo Code And Get 10% Welcome Bonus Up To £100

  • check_circle One of the best betting exchanges
  • check_circle High Profile and well Established Brand
  • check_circle Comprehensive in-play trading interface
  • check_circle Awesome Mobile App
read review Get the Bonus

New customer offer. Place 5 x £10 or more bets to receive £20 in free bets. Repeat up to 5 times to receive maximum £100 bonus. Min odds 1/2 (1.5). Exchange bets excluded. Payment restrictions apply. T&Cs apply.

1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
Author Image
Written by:   Nathaniel Bush

CHECK OUR TOP 3 BOOKIES

Bet £10 Get

crown £ 1 0 0
Betfair

Get up to £100 in Free Bets

New customer offer. Place 5 x £10 or more bets to receive £20 in free bets. Repeat up to 5 times to receive maximum £100 bonus. Min odds 1/2 (1.5). Exchange bets excluded. Payment restrictions apply. T&Cs apply.

Get up to

£ 1 0 0
Bet365

New Customers Get Up To £100 in Bet Credits

#AD New Customers only. Up to £100* in Bet Credits. Sign up, deposit £5* or more to your account and bet365 will match your qualifying deposit in Bet Credits when you place qualifying bets to the same value and they are settled. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply.

Back-up bet

£ 3 0
Betfred

Bet £10 Get £30 in Free Bets + 60 Free Spins

New UK & NI customers only. Promo code SPORTS60. Deposit and place first sports bet of £10+ in one transaction, at odds of Evens (2.0)+, settled within 60 days. First bet must be on Sports. £30 in Free Bets credited within 48 hours of bet settlement. 7-day expiry. Payment restrictions apply. SMS validation may be required. Max 60 Free Spins on Justice League Comics. 7-day expiry. Full T&Cs apply.