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  • 3.5/5

    User Rating

  • 4.3/5

    Expert rating

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WirWetten
star_rate 3.5/5

User Rating

star_rate 4.3/5

Expert rating

Customer Service

Chat support

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Telephone Support

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The key to a successful bookmaker is timely and accurate information management. WirWetten customer support is alive to this fact, and have a communication channel to cover all media outlet. The communication covers telephone calls, social media, on-site communication, and physical address. That notwithstanding, the level of openness to operational information is encouraging. It is available at the click of a button, making the bookmaker among the best in the market on customer relations.

Communication Channels Available at WirWetten Customer Support

Direct communication on the website is through the chatbox. This is a live chat portal where immediate questions on WirWetten sportsbook can be channelled. There is a direct back and forth communication between the customer and the support staff. This medium is effective for questions that touch on gaming markets, benefits and currencies among other operational issues. If the customer is using a computer, it allows information sharing without exiting the website.

The backbone of any bookmakers customer support is the terms and conditions. It has all data and information on how the system is run. WirWetten has a point-to-point analogy of how things are done, and the benefit accrued when using their sportsbook. It also addresses punitive measures in case a gamer decides to go against the set rules.

There are other traditional communication channels like emails and physical addresses. For a personalised and structures questions, WirWetten uses [email protected] as their official email address. For gamers who would like a face to face communication, the bookmaker’s physical address is on the Alderney Island, Le Val GY9 3UL, Inchalla.

WirWetten Customer Support – Frequently Asked Questions

WirWetten has one of the cheapest payment rates. There is no charge attached to all deposits, irrespective of the medium. The minimum deposit is €/£10 for all payment platforms except VISA which accepts deposits as low as €/£5. Withdrawals are also free and can be accessed through all major online payment platforms and debit platforms.

The Bookmaker has over 25,000 makers in a calendar month and at least 1000 live matches on its platform in a day. It also has a mobile site for roaming clients with a great interface for smooth gaming. Other features include the cash-out option, head-to-head statistics for each game, outright bets and a quick bet.

Wordings on the website can be translated into 10 different languages, including English. The other 9 are Spanish, German, Turkish, Romanian, Serbian, French, Hungarian, Italian and Portuguese. This variety covers a significant portion of people globally, making WirWetten receptive to the world.

There are majority, if not all, games covered by the bookmaker. They include football, tennis, ice hockey, basketball, handball, volleyball, winter sports, motorsport and American football. Others are badminton, baseball, cricket, boxing, cycling, darts and floorball. Ski jumping, snooker, sailing, rugby and pool also forms part of the games the sportsbook.

Yes. It has a compatible version which is compatible with both Android and Apple products. These platforms allow the majority of the features for gaming. One can bet, despot, withdraw, cash-out, communicate and even sign up on the application. It is easy to use, versatile and allows betting anytime, anywhere.

The gamer may use the British Sterling Pound, the American Dollar, the Swiss Franc or the Euro. The exchange rates between the currencies are determined by the bookmaker to maintain uniformity and currency stability. However, WirWetten is not a foreign exchange platform; neither does it entertain money laundering practices.

The minimum bet in a day is €/£1 while the maximum one can win on a day is €/£40,000.

There is a bonus program for games. If a gamer stakes a multi-bet and wins, a percentage of the winnings is given to him or her as a bonus. There is also a welcome bonus for new customers which apply to all sportsbook games. WirWetten also has periodic offers which form part of the rewarding model. All these promotions are guided by specific terms and conditions.

Personal and desktop computers can access the WirWetten main website. For mobile phones and tablets, there is a customised mobile version that can be used.

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WirWetten Users reviews (4)

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Pros

Cons

how come they have Gaelic hurling but no horse racing?

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Pros

Overall good bookie

Cons

In this time to not have esports is not good

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Pros

The exclusive bonus is far better than most of the other bookies

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Pros

Loved the live markets, lots of choice there

Cons

Shame I cant watch live streams

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