M88 was built with a big range of reasonable products and services for professional bettors. The bookmaker offers an excellent array of sports for both mobile and computers. There are also numerous betting options including 1X2 and correct score among many others. The security is also high, backed by SSL encryption for all the connections. Of most importance is the customer support, which consists of a well-trained team that is always ready to meet requests from the clients.
Communication Channels Available at M88 Customer Support
M88 offers its services to many players across the world. The sportsbook is known for its convenient banking options across different currencies, numerous bonus options and hundreds of sports and thousands of sporting events every month. The sportsbook also offers coverage for plenty of live markets every day in addition to availing odds on all the sports market a player can think of.
M88 has a lot to cover each day. This means that the bookmakers customer support must be able to serve its customers without disappointments. On this note, the bookmaker has put in place a wide network of communication channels to help solve its customers’ issues and respond to queries. Support options include 24-hour assistance through telephone, email ([email protected] and [email protected] for the UK site) and live chat.
The customer support team is multilingual, offering support for English, Chinese, Vietnamese, Japanese, Thai and Bahasa Indonesia speakers. The live chat service is prompt and effective in dealing with queries. There are also social media channels where customers can get some information. However, the channels, specifically Twitter and Facebook, require improvement in the UK. There is also an in-depth ‘Frequently Asked Questions’ link on the site and this can help to answer most customer queries.
M88 Customer Support – Frequently Asked Questions
How does one open an account M88?
There is a “REGISTER” button at the top right of the website page on the desktop or mobile device. You can easily follow the simple registration process after which you will be able to begin betting on your new M88 account.
What do I do if I forget my password?
You can contact the live support or send an email to [email protected], and you will find help to regain access to your account.
How do I close my account?
You can easily close your account by contacting the live support or sending an email to [email protected] requesting the closure of your account. Your account will be closed once the support receives your request.
What payment methods are available at M88?
M88 accepts a variety of payment methods including Skrill, Neteller, Visa, and Mastercard. You can check the full list of banking methods under the banking section.
Are there any charges for withdrawal and deposit?
Depositing and withdrawing are free, but banks or eWallets may charge depending on the method. Customers should check to confirm the payment conditions.
What is the minimum deposit amount?
Players can deposit a minimum of £5 or currency equivalent.
How long do deposits take to reflect on my account?
Deposits usually show in the account immediately, but it depends on the method. The bookmaker may ask for your identification documents before accepting your deposits.
How long do withdrawals take?
Withdrawals are mostly made within 2 to 3 working days. However, the Anti-Money Laundering legislation and the UK Online Gambling Licence may require the bookmaker to request additional identification before approving the withdrawal of funds.
What are the minimum and maximum bets?
The minimum bet at M88 is £0.10p of currency equivalent while the maximum bet varies with sports and events. The casino will use the betting slip to show you the maximum stake you can place.
What are the maximum winnings?
Various sports have varying maximum winnings, and you can see this in the betting terms and conditions.
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You can withdraw or deposit with your e-wallet without paying a high tax like in other bookies
Not once. Not. ONCE. Did customer support resolve my issues. I CONTACTED THEM THREE TIMES. Couldn't help even once. You're better off not wasting your time contacting them at all!
The odds are not bad
Had troubles with a bonus offer, contacted the customer support and although they resolved my issue they were very slow
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