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Stake.com
star_rate 4.5/5

User Rating

star_rate 4.8/5

Expert rating

Customer Service

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Customers are the core of any online betting site and customer satisfaction is very important to a serious bookie. Stake.com seems to understand this fact and they take communication seriously by providing a reliable customer service section. Every player at Stake.com deserves VIP treatment and that is why you are guaranteed to get help 24/7 from Stake.com customer support. This is a Stake.com customer support review that will give you an up close of what to expect when seeking for help.

Communication Channels Available at Stake.com Customer Support

Stake.com aims to ensure every customer is catered for at any time and that is why they have customer support running 24/7. The best way to contact Stake.com customer representatives is through the interactive live chat feature that is available on their official website. The live chat feature has been the most ideal way of communicating with any bookmakers customer support. This is because customers get replies within a few minutes and if offers more personal appeal. Stake.com utilises both human personnel and automated messages to provide maximum support and either way every customer can be confident they will receive the help they need.

Unlike other bookmakers customer support, you won’t find channels such as e-mail, or phone calls at Stake.com. However, the fact that this sportsbook doesn’t have a diversified list of communication channels has been compensated by the community programme. Through the community customers get to interact with each other online. There is a sports forum on the website where punters can talk about their bets, predictions and any other issue related to betting. On top of all that, customers can still interact with Stake.com’s customer support via their blog and other social media platforms such as Facebook, Twitter and Bitcoin talk.

Stake.com Customer Support – Frequently Asked Questions

The information given above might have covered the major part concerning Stake.com’s but you might have more questions regarding the customer support. Well, here are some of the common questions customers might have about Stake.com:

Unfortunately, you won’t find any Frequently Asked Questions section at Stake.com. There is no explanation as to why the operator has not included a FAQs section but any questions can be answered through the live chat

No, you can’t call the customer support because Stake.com does not support phone calls and the only way to contact them is via the live chat

The operator has a Discord and Telegram channel where all announcements are made. You can find important announcements such as on-going promotions, contests or challenges

Yes, the customer service representatives use English and speak fluently since the company focuses on employing native English speakers

The live chat feature is the only way you can contact the customer support. This method is fast, and available 24/7

Yes, you can contact the customer support at any time of the day, all year round. This means that even during holidays the customer service representatives are always ready to help you

Stake.com’s customer support is meant to ensure that every customer has a great betting experience with zero hitches. Therefore, customers can ask any questions as long as they are related to their accounts and betting

Yes, it is possible for punters who don’t hold a Stake.com account to contact customer support. This is quite thoughtful of the operator because punters might have trouble signing up for an account

At times people tend to forget their passwords and this should be no reason to panic. In case you have forgotten your password, you can retrieve it by contacting the customer support. All you have to do is notify them about your forgotten password and you will receive an email that will help you recover your password

Yes, customers can still access Stake.com’s customer support via their mobile devices. Just like the desktop site, you will find a live chat feature available on the mobile site that you can use to contact them

The verification process is done by the customer support whereby you are required to send them a copy of your ID and other documents they might ask for

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