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Unibet
star_rate 3.3/5

User Rating

star_rate 3.8/5

Expert rating

Customer Service

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In the sports betting world, there are plenty of factors that bettors need to consider before settling for favourite bookmakers. Bookmakers customer support is at the core of these factors and players will prefer a bookmaker with a friendly and reliable customer support team. Unibet is among the best companies with a competent customer support team. This is among the reasons Unibet is a recommended bookmaker by most reviewers in the United Kingdom.

Communication Channels Available at Unibet Customer Support

The Unibet customer support team is available 24 hours 7 days a week to ensure that their customers have an easy time playing. There are several communication channels that one can use to reach the help centre at Unibet. Players can choose to contact the customer support team directly via a phone call which provides them with instant feedback. Apart from the phone call, players can also contact the help centre via the live chat option where they are required to select the category of the problem and then get assisted.

The chat portal at Unibet has an average response time of 30 seconds. There is also an email option allowing players to send emails to the customer support team with any form of difficulties for assistance. Apart from the three channels mentioned above, there is also the Unibet player community which enables customers to get answers from a community of fellow customers. This has enabled Unibet to provide a unique form of customer support where customer get assisted with necessarily contacting the help centre. Players can also get assistance by visiting the Frequently Asked Questions section (FAQs).

Unibet Customer Support – Frequently Asked Questions

What may lead to the closure of a customer’s account at Unibet?

Players may be denied access to their accounts due to various reasons; The account may be blocked temporarily due to security reasons after five failed attempts to log in. Players are advised to try again later or select the forgotten password option should this happen. If the players get the “Your account is currently unavailable” notification, they are advised to contact the support team or check their email for any reasons of the account closure.

How does one check his/her account verification status at Unibet?

Players should go the “Verify my account” page in order to check their verification status. Alternatively, they can check their email for any change or progress. In case players are not able to log in after five working days of verification period, they should contact Unibet support team via email. Unibet aims to carry out the verification process within 1 to 3 working days.

What is a Free Bet or Profit Boost and how does it work?

On the left-hand side menu, there is the Sports lobby, and this bonus is found there. It is not a requirement for players to accept the free bet bonus. The offer is displayed as an option in the player’s bet slip as long as it is valid for a bet one is placing. All a player is required to do is select the bonus offer in bet slip, and the bet will be placed for free. The potential payouts will also be displayed in the bet slip.

Is it possible to cancel a withdrawal request at Unibet?

The good news with Unibet is players can cancel their withdrawal request within a period of 24 hours from the time the application is made. All they have to do is select “My Withdrawals” within account history page.

Is there a fee charge for depositing at Unibet?

Unibet does not charge customers for depositing, however, the method of payment selected by the player may have some fees or levies. It is always essential for players to check out such factors before deciding on the payment methods to use. For example, the bank may impose some charges which are not associated with Unibet.

Is it possible for one to withdraw to someone else’s bank account?

Unfortunately, Unibet does not allow one to make withdrawals to a third party account for security purposes. For the player’s security and account protection, one can only withdraw to his/her own account. Unibet will automatically cancel the withdrawal request once they realise a mismatch between the account details for the withdrawal is for and the ones in the records.

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Unibet Users reviews (4)

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samihatu66

Pros

two good

Cons

god be with you all

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Anonymous User

Pros

Amazing options to bet on, Great bookie.

Cons

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Anonymous User

Pros

The live streaming and in-play betting was outstanding. Loved it!

Cons

I would like better odds on table tennis

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ob1kenobi

Pros

I loved the best odds guaranteed on horse racing.

Cons

The Wi-Fi speed was too slow to properly watch live streaming.

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